Shipping policy

Thank you for shopping with us! We are committed to ensuring your health and wellness products arrive safely and on time. Please review our shipping policy below:

Processing Time

Orders are processed within 1-3 business days (excluding weekends and holidays) after your order is confirmed.

You will receive an email notification with tracking information once your order has shipped.

Shipping Rates & Delivery Times

Standard Shipping: Free for orders over $50. Flat rate of $5 for orders under $50. Estimated delivery: 5-7 business days.

Expedited Shipping: $15. Estimated delivery: 2-3 business days.

International Shipping: Rates vary by destination and will be calculated at checkout. Delivery times may vary (7-21 business days depending on location).

Order Tracking

You will receive a tracking number via email once your order has been shipped. Use this number to track your package on our website or the carrier's platform.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us at info@mysoothingrelief.com, within 7 days of the delivery date.

We will work with the carrier to resolve the issue and may offer a replacement or refund where applicable.

Returns & Refunds

For information on returns and refunds, please refer to our Return Policy.

Questions?

If you have any questions or concerns about your shipment, feel free to reach out to us at info@mysoothingrelief.com.

Thank you for choosing My Soothing Relief for your health and wellness needs!